Shipping policy
Ziparoos® Shipping Policy
Shipping & Delivery
We work to process and ship Ziparoos® orders as quickly as possible while providing clear and practical delivery options.
Please review your shipping address carefully at checkout. Customers are responsible for providing a complete and accurate delivery address.
U.S. Standard Shipping
For orders shipped within the United States:
Orders under $45: $6.99 standard shipping
Orders $45 and over: FREE standard shipping
Standard shipping is currently estimated at 3–5 business days in transit after the order has been processed and shipped.
Delivery times are estimates and may vary due to carrier delays, weather, holidays, or other circumstances outside our control.
Order Processing
Orders require processing before they are transferred to the carrier. Once your order has shipped, you will receive a shipping confirmation at the email address provided with your order.
The shipping confirmation will include tracking information when tracking is available.
Local Delivery
Local delivery is available in select areas of Greater Atlanta based on the delivery address entered at checkout.
Current local-delivery options may include:
Up to 15 miles: $7.50
15–30 miles: $15.00 where extended local delivery is available
There is currently no minimum order requirement for local delivery.
Availability is determined by the eligible delivery area associated with the fulfilling Ziparoos® location. If local delivery is available for your address, the applicable option will appear at checkout.
Once your order is processed, we'll contact you to coordinate delivery.
International Shipping
International shipping availability, rates, estimated delivery times, taxes, duties, and import charges are calculated based on the destination and available shipping services.
Where applicable, these costs and options will be presented during checkout before you complete your purchase.
International shipments may be subject to customs processing, which can affect delivery times.
Tracking Your Order
When tracking is available, tracking information will be included in your shipping confirmation.
Please allow time for the carrier's tracking system to update after your shipping confirmation is sent.
Incorrect or Incomplete Addresses
Please verify your shipping address before completing your purchase.
If you notice an error in your address, contact us at info@ziparoos.biz as soon as possible. If the order has not yet shipped, we'll make reasonable efforts to correct the address.
Once an order has been transferred to the carrier, we may not be able to change or redirect the shipment. Additional shipping costs resulting from an incorrect or incomplete address provided at checkout may be the customer's responsibility.
Delayed, Lost, or Undelivered Packages
Carrier delays can occasionally occur after an order leaves our facility. If your tracking information indicates an unusual delay, loss, or delivery problem, please contact us at info@ziparoos.biz so we can review the shipment information and help determine the appropriate next step.
If a package is returned to us as undeliverable, we will contact you to determine the appropriate resolution. Additional shipping charges may apply when redelivery is required because of an incorrect or incomplete address provided with the order.
Damaged or Incorrect Orders
If an item arrives damaged or you receive an incorrect item, please contact us within 7 days of delivery and include clear photos showing the item and the issue.
When the problem is our responsibility, Ziparoos® will cover the applicable shipping costs for the approved resolution.
For complete return, refund, and product defect information, please see our Return & Refund Policy.
Contact Us
If you have questions about shipping or delivery, contact us at: